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Core help topics
What is DECYD?
DECYD is an AI-powered decision intelligence platform. When you submit a question or decision to DECYD, it simultaneously queries five leading AI models — Claude (Anthrop...
Getting StartedHow to create your first Stage query
To run your first Stage query: 1. Click "Stage Query" in the sidebar. 2. Type your question or decision in the text box. Be specific — the more context you provide, the b...
Memory SystemHow the Memory system works
DECYD's Memory system lets you save model responses and decision insights for later reference. After any model responds, click the "Save" button on the response card to q...
FeaturesVoice Tours: how they work and consent
Voice Tours are AI-narrated walkthroughs of DECYD's features. To start a Voice Tour, click "Take a Tour" from the dashboard. The tour uses Grok Voice Agent for narration...
Billing & QuotasHow to cancel or get a refund
To cancel your subscription: go to Settings → Subscription → Cancel. Cancellation takes effect at the end of your current billing period — you keep access until then. No...
Data & PrivacyGDPR rights and data deletion
DECYD complies with GDPR, CCPA, UK GDPR, and other global privacy regulations. Your rights include: Right to Access — request a copy of all data we hold about you. Right...
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All public help articles
These articles use the same knowledge-base contract as the signed-in support experience, but presented in a public, crawlable format.
GDPR rights and data deletion
Data & PrivacyDECYD complies with GDPR, CCPA, UK GDPR, and other global privacy regulations. Your rights include: Right to Access — request a copy of all data we hold about you. Right...
How the Memory system works
Memory SystemDECYD's Memory system lets you save model responses and decision insights for later reference. After any model responds, click the "Save" button on the response card to q...
How to cancel or get a refund
Billing & QuotasTo cancel your subscription: go to Settings → Subscription → Cancel. Cancellation takes effect at the end of your current billing period — you keep access until then. No...
How to create your first Stage query
Getting StartedTo run your first Stage query: 1. Click "Stage Query" in the sidebar. 2. Type your question or decision in the text box. Be specific — the more context you provide, the b...
Kimi exclusion and data sovereignty
Data & PrivacyKimi (Moonshot AI) is a Chinese-hosted AI model included in DECYD's Stage by default for non-EU users. If you have a government, military, or Five Eyes agency email addre...
Troubleshooting Stage query errors
TroubleshootingCommon Stage query issues and fixes: Query times out: DECYD has a 60-second timeout per query. If all 5 models don't respond within 60 seconds, partial results are shown....
Understanding your query quota
Billing & QuotasYour monthly quota depends on your plan: Free users receive 3 grace queries to try the product. Starter ($39/mo) includes 50 Stage queries/month. Pro costs $79/month and...
Upgrading your plan
Billing & QuotasTo upgrade your DECYD plan: go to Settings → Subscription → "Upgrade plan." This takes you to the Stripe checkout. Select your new tier and enter payment details. If you...
Voice Tours: how they work and consent
FeaturesVoice Tours are AI-narrated walkthroughs of DECYD's features. To start a Voice Tour, click "Take a Tour" from the dashboard. The tour uses Grok Voice Agent for narration...
What is DECYD?
Getting StartedDECYD is an AI-powered decision intelligence platform. When you submit a question or decision to DECYD, it simultaneously queries five leading AI models — Claude (Anthrop...